Take Action On Employee Engagement Surveys & Feedback

Employee Satisfaction & Employee Engagement by PeopleMetrics provides a proven
solution, which will help your company immediately get started in the right direction. Most companies believe that engaged employees positively impact business outcomes, such as productivity, quality and Customer Engagement. Then why do a majority of employee measurement efforts not deliver the results executives expect? The reason is that most do not make it easy for managers to take the right actions on the most important priorities to improve Employee Engagement in the work place. As a result, employee measurement budgets are under close scrutiny, especially in challenging economic times.

At PeopleMetrics, we take a very different approach to measuring and acting on employee feedback. Two of the most important differences are:

• We help managers identify priorities that have the largest impact on engagement of their employees, not just the lowest scoring items
  
  
• We help managers take the right actions on feedback from their employees, not just on aggregate results
  

With PeopleMetrics Employee Engagement Management (EEM) solution, managers can take the best actions on the most important priorities to enhance engagement. A brief description of how our approach is different from most Employee Engagement measurement programs is provided below. If you are interested in more information or wish to schedule a demo, please click here.

Identify Top Priorities, Not Just Low Scores

Employee Engagement is a must have for the best and most successful companies in the world. Unfortunately, after spending considerable time and resources conducting an Employee Engagement survey, many companies fail to focus on the elements that matter most to the engagement of their employees. These organizations either get distracted by low scoring items, which aren't always the most important ones, or by external benchmarks which don't help them focus on the areas that are uniquely important to their population. PeopleMetrics EEM solution includes an analytical phase which identifies the handful of top priorities that will provide the largest increase in Employee Engagement for each organization or group within the organization. Here are a few highlights of this analytical phase:

• Key Driver Analysis: we conduct a series of regression-based analyses that identify those survey items that have the largest impact on Employee Engagement. For larger organizations with complex organization structures, we often conduct a series of these analyses to identify key drivers for various departments, regions or countries. This increased specificity helps managers within these larger areas create action plans that are relevant to their workgroup.
  
  
• Segment Migration Analysis: using logistic regression models, we identify those survey items that have the largest impact on moving employees up the engagement continuum, from actively disengaged to fully engaged. These models not only identify which are the most important survey items, but also provide the magnitude of the expected increase in Employee Engagement based on a given increase in the survey item.
  
  
• Performance-Importance Mapping: once the top priorities are identified either through a traditional driver analysis or segment migration analysis, PeopleMetrics creates a map that highlights those top priorities with the lowest scores. This provides the final check to ultimately determine the areas that the company should focus on to enhance Employee Engagement.
  
  

Enable Managers to Take the Right Actions on Employee Feedback

Every time a company asks employees to take the time to provide feedback on the workplace, companies have the opportunity to use that feedback to better their business. Unfortunately, most of the time, results from employee surveys are shared with a select few and little action is taken as a result. Our view is that Employee Engagement is much more than a survey. It is a company asset that must be created and maintained by enabling company managers to take action on "their data."

At PeopleMetrics, we are passionate about helping managers take action on their employees' feedback so they can enhance Employee Engagement. Our EEM solution is designed to help companies and their managers take not just any action, but the best actions to increase Employee Engagement. Here are a few highlights:

• Questions Designed for Action: each of our 40 core Employee Engagement survey questions is designed for managers to take immediate action. The questions reflect the most common drivers of Employee Engagement and are based on over 700,000 employee interviews, as well as independent research on what engages employees. Benchmarks are available for all questions in our EEM solution, including breakdowns for company size and industry type.
  
  
• JumpStart Actions: enable managers through our online tool to identify areas of focus that, if improved, will have the greatest impact on Employee Engagement within their workgroup. These items are based on the key driver analyses described above. The tool includes PeopleMetrics proprietary library of best-practice actions for each of the 40 questions in our core Employee Engagement survey.
  
  
• Online Dashboards Provide Actionable Insights: focus managers on the most important information, providing actionable insights of employee survey results for different departments.
  
  
• Actionable HR Analysis Tools: enable HR analysts to slice and dice employee data, including real-time participation rates per department, significance testing, trending from wave to wave, open-ended cross tabs and the ability to save reports to a PDF document.
  
  

PeopleMetrics has helped some of the world's most respected companies take the best actions to improve Employee Engagement, including Coca-Cola, HSBC, Morgan Stanley and Lincoln Financial Group. To learn more about how we can help your company take action on employee feedback, please contact us.