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News
Customer engagement: A long engagement, MyCustomer.com, April 2008.
PeopleMetrics Can Help Define a Career Path, Philadelphia Business Journal, February 2008.
Survey shows clientele tunes in when restaurants turn it on, Philadelphia Business Journal, November 2007.
Measuring Employee Engagement in a Merger - PeopleMetrics CEO Sean McDade and Christopher Hannegan,
a Principal at Booz and Company, discuss the importance of measuring employee engagement as part of the transaction process and how to use that data
to create effective communications. They explain the proper time to begin measurement, the kinds of questions asked and the way this approach can
add value to a merger.
2008
Customer Engagement Key to Weathering Economic Downturn for Hotel Chains
Customer Engagement Seen as Winning Strategy for Banking Industry Challenged by Economic Downturn
PeopleMetrics Announces New Division Focused on Market Research Solutions for the Pharmaceutical & Biotechnology Industry
Williams-Sonoma is Tops in Customer Engagement among Specialty Stores
J. Crew is Tops in Customer Engagement within the Apparel Industry
Texas Roadhouse Ranked Highest in Customer Service
Four Seasons is Tops in Customer Engagement
2007
Business is Personal: Study Finds Passion and Profits Do Mix
For Restaurant Chains, Emotional Connections and Profits Do Mix
PeopleMetrics Research Links Sales Representative Engagement and Physician Prescribing Behaviors
PeopleMetrics Self-Funded Employee Study: Passion is Critical to Personal and Organizational Success
PeopleMetrics Passion Paying Off: 97% Engagement Level Among Clients
2006
PeopleMetrics Presents Findings at World-Class Change/Employee Engagement Summit
PeopleMetrics Client Lifespan Health System Wins National Best Practices Award
Sean McDade “40 Under 40” Winner
2005
PeopleMetrics Hires Kate Feather as Vice President
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